Privacy Policy | DonateElectronics.com

Event Media 770 Corp. ("Company," "DonateElectronics.com," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, share, store, and protect information when you visit DonateElectronics.com, submit forms, communicate with us, or use our website and related services.

By using the website or submitting information to DonateElectronics.com, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms of Use, which govern your use of the website and include important disclaimers, limitations of liability, user responsibilities, third-party processing disclosures, and dispute resolution provisions.

1. About DonateElectronics.com

DonateElectronics.com operates as an online intake, referral, and information platform for individuals and organizations interested in donating, recycling, or submitting electronic devices for processing through third-party processing partners.

DonateElectronics.com does not itself physically receive, inspect, erase, wipe, refurbish, recycle, resell, destroy, or process electronic devices. Device processing and related services are handled by third-party processing partners, including The Wireless Alliance, according to their own policies, procedures, certifications, terms, privacy practices, and operating practices.

2. Information We Collect

We may collect the following categories of information.

2.1 Information You Provide Directly

This may include:

Name;
Company name, if applicable;
Email address;
Phone number;
Mailing address or shipping-related information;
City, state, ZIP code, or general location;
Device type;
Device brand, model, quantity, condition, or description;
Information about electronics you wish to donate, recycle, or submit;
Pickup, shipping, or processing-related information;
Communications you send to us;
Any other information you choose to submit through our forms, website, or communications.

2.2 Device Submission Information

When you submit information about electronic devices, we may collect device-related information needed to route, process, or support your request. This may include information about phones, smartphones, tablets, laptops, electronics, accessories, or other devices you identify through the website.

DonateElectronics.com does not intentionally collect, access, review, copy, store, or process personal files or data that may remain stored on any device you submit, ship, donate, recycle, or transfer.

2.3 Information Stored on Devices

Electronic devices may contain personal, sensitive, confidential, financial, medical, business, proprietary, or account-related information. This may include, without limitation, photos, videos, contacts, messages, emails, documents, passwords, payment information, browser history, account credentials, apps, cloud accounts, device locks, activation locks, SIM cards, SD cards, memory cards, or other stored information.

DonateElectronics.com does not intentionally collect this type of device-stored information. Users are responsible for backing up, deleting, wiping, factory-resetting, signing out of accounts, removing SIM cards and memory cards, disabling tracking or activation-lock features, and removing personal information from devices before sending them.

For Apple devices, this may include turning off Find My iPhone and Activation Lock and erasing all content and settings. For other devices, users should follow the current manufacturer instructions for removing accounts, tracking features, device locks, activation locks, and personal data.

2.4 Information Collected Automatically

When you visit our website, we may collect certain technical and usage information, such as:

IP address;
Browser type;
Device type;
Operating system;
Pages visited;
Referring website;
Date and time of visit;
Approximate location derived from IP address;
Interactions with website content, buttons, forms, or pages;
General usage, analytics, and diagnostic data.

2.5 Communications Information

If you contact us by email, phone, form submission, text message, voicemail, website form, or other means, we may collect and retain records of those communications, including contact details, message content, metadata, and follow-up history.

3. How We Use Information

We may use information for the following purposes:

To review and respond to your inquiry;
To process or route your donation, recycling, or device submission request;
To share necessary information with third-party processing partners, including The Wireless Alliance;
To provide shipping, pickup, processing, or donation-related instructions where applicable;
To help coordinate device processing through third-party partners;
To communicate with you about your submission, inquiry, donation, recycling request, or related services;
To operate, maintain, improve, and secure the website;
To improve our forms, content, processes, services, and partner relationships;
To manage business records, CRM data, inquiry records, referral records, and processing records;
To send administrative, transactional, legal, or service-related communications;
To measure marketing effectiveness and website performance;
To comply with legal obligations;
To protect our rights, users, partners, website, systems, and business.

4. Sharing Information with Device Processing Partners

Because DonateElectronics.com operates as an online intake, referral, and information platform, we may share information you submit with third-party processing partners, including The Wireless Alliance, so they may process, evaluate, support, or complete your device submission.

Information shared with processing partners may include your name, contact information, shipping-related information, device information, donation request details, and other information reasonably necessary to process or support your submission.

The Wireless Alliance or another designated processing partner may use this information to provide shipping instructions or shipping labels, receive devices, inspect devices, process donations, recycle devices, refurbish devices, resell devices, perform data-sanitization or destruction procedures, provide reporting, issue certificates where applicable, communicate with users, and complete related operational activities.

Device processing, recycling, refurbishment, resale, data-sanitization, data-erasure, destruction, reporting, and related services are handled by the applicable third-party processing partner according to its own policies, procedures, certifications, terms, privacy practices, and operating practices.

5. The Wireless Alliance Policies and Available Materials

DonateElectronics.com may work with The Wireless Alliance as a third-party processing partner. The Wireless Alliance may make available customer resources, data-security information, device-preparation instructions, compliance materials, certificates, downloadable materials, and other policies or materials through its website.

Because these materials, links, downloads, certifications, procedures, and services may change from time to time, users should review The Wireless Alliance's current website and available materials before submitting any device.

DonateElectronics.com is not responsible for the availability, accuracy, completeness, content, updates, or functionality of any third-party website, download, certificate, resource, policy, or material.

DonateElectronics.com's Privacy Policy applies to information collected through DonateElectronics.com. It does not control or replace the privacy policy, data-security practices, device-processing procedures, or operating practices of The Wireless Alliance or any other third-party processing partner.

6. User Responsibility for Device Data

Before sending any device, you are responsible for backing up any information you wish to keep and removing personal information from the device.

This may include:

Deleting photos, videos, contacts, messages, emails, and documents;
Signing out of accounts;
Removing passwords, payment information, and account credentials;
Removing SIM cards, SD cards, memory cards, and removable storage media;
Turning off device-tracking features;
Disabling activation-lock features;
Turning off Find My iPhone, Find My Device, or similar features where applicable;
Performing a factory reset, secure wipe, or other manufacturer-recommended data-removal process.

Although third-party processing partners may provide data-sanitization, data-erasure, recycling, or destruction procedures, DonateElectronics.com does not itself wipe, erase, inspect, destroy, verify, or guarantee the removal of data from any device.

7. Other Ways We May Share Information

We may also share information:

With vendors who help us operate our website, hosting, forms, CRM, email, analytics, scheduling, communications, data storage, security, or business systems;
With service providers who process information on our behalf;
With legal, accounting, compliance, insurance, or professional advisors;
If required by law, subpoena, court order, legal process, regulator request, or governmental request;
To protect our rights, privacy, safety, users, partners, website, systems, property, or business;
To investigate suspected fraud, abuse, security incidents, unauthorized access, or unlawful activity;
In connection with a merger, acquisition, sale, financing, restructuring, bankruptcy, transfer, or other disposition of all or part of our business or assets.

8. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand visitor behavior, improve performance, measure marketing effectiveness, remember preferences, and enhance user experience.

You may be able to disable cookies through your browser settings, but some website features may not function properly.

9. Analytics and Advertising

We may use analytics tools to understand how visitors use the website, what pages they visit, what forms they interact with, and how the website performs.

We may use marketing or advertising tools to measure campaign performance, understand traffic sources, or communicate with users who have shown interest in our services. If we later implement additional advertising, remarketing, or tracking technologies, we may update this Privacy Policy to describe those practices in more detail.

10. Referral, Partner, and Compensation Disclosure

DonateElectronics.com may receive referral fees, marketing fees, lead generation fees, processing fees, revenue share, commissions, or other compensation from third-party partners in connection with device submissions, donations, recycling requests, referrals, introductions, or resulting business activity.

The information you submit may be used to determine which processing partner or partners may be appropriate for your inquiry or device submission. Partners may contact you directly using the contact information you provide.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information collected through the website. However, no website, transmission, database, email system, CRM system, or electronic storage method is completely secure.

You acknowledge that you submit information through the website at your own risk and that DonateElectronics.com cannot guarantee absolute security.

This section applies to information collected through DonateElectronics.com. It does not guarantee the security, wiping, sanitization, destruction, or handling of data that remains stored on a device you submit. Device processing and related data-sanitization procedures are handled by third-party processing partners according to their own policies and practices.

12. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, manage partner referrals, coordinate processing requests, comply with legal obligations, resolve disputes, enforce agreements, protect our rights, and maintain historical records of communications, submissions, and referrals.

We may retain certain information even after an inquiry or submission is closed if retention is reasonably necessary for legal, accounting, compliance, fraud prevention, dispute resolution, or business recordkeeping purposes.

13. Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, operational, contractual, and recordkeeping requirements.

You may opt out of marketing emails by using the unsubscribe link included in marketing emails, if available, or by contacting us directly.

Even if you opt out of marketing communications, we may still send transactional, administrative, legal, processing-related, or inquiry-related communications.

14. Privacy Rights

Depending on your state, country, or place of residence, you may have certain rights regarding your personal information. These may include rights to request access, correction, deletion, portability, restriction, or opt-out of certain uses or disclosures.

DonateElectronics.com will review privacy requests in accordance with applicable law. We may need to verify your identity before processing a request.

15. California Privacy Notice

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other California privacy laws.

Depending on the circumstances, California residents may have the right to:

Know what categories of personal information we collect;
Know the categories of sources from which personal information is collected;
Know the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information;
Know the categories of third parties to whom personal information is disclosed;
Request access to personal information;
Request deletion of personal information;
Request correction of inaccurate personal information;
Opt out of certain sales or sharing of personal information, where applicable;
Limit certain uses of sensitive personal information, where applicable;
Not be discriminated against for exercising privacy rights.

Because DonateElectronics.com may share information with third-party processing partners and may receive compensation in connection with referrals, marketing, lead generation, device submissions, donation requests, recycling requests, or resulting business relationships, certain privacy laws may treat some information sharing as a "sale" or "sharing" of personal information depending on the circumstances.

16. Notice at Collection

At or before the point where we collect information, we may provide a notice explaining that we collect contact information, shipping-related information, device information, communications information, and website usage information for the purposes of responding to inquiries, processing or routing device submissions, coordinating with third-party processing partners, operating the website, communicating about related services, managing referral relationships, and maintaining business records.

17. Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it, unless retention is required or permitted by law.

18. International Users

If you access the website from outside the United States, you understand that your information may be processed, transferred, and stored in the United States or other jurisdictions where privacy laws may differ from those in your location.

19. Third-Party Websites and Partners

Our website or communications may link to third-party websites, platforms, downloads, certificates, resources, or partner services. This Privacy Policy does not apply to third-party websites, platforms, vendors, or service providers that are not controlled by DonateElectronics.com.

Third-party partners who receive your information may have their own privacy policies, terms, data practices, contracts, data-security procedures, device-processing procedures, recycling practices, and operating policies. You should review those policies and agreements before submitting any device or engaging with any third party.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you acknowledge the updated Privacy Policy.

21. Disputes

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the website, your submitted information, any device submission, any donation request, any recycling request, any shipment, any referral, any third-party processing partner, any alleged privacy or data-related issue, any information left on or associated with a submitted device, or any relationship with DonateElectronics.com shall be handled in accordance with the dispute resolution and arbitration provisions contained in the DonateElectronics.com Terms of Use, including the binding arbitration provisions administered by the American Arbitration Association in New York, New York, to the fullest extent permitted by law.

22. Notices

All legal notices to DonateElectronics.com or Event Media 770 Corp. must be sent by certified mail, return receipt requested, to the following address:

Event Media 770 Corp.
Address for Notices
PO Box 597
Lawrence, NY 11516-2242

Notices shall be deemed given when received, as shown by certified mail return receipt, delivery confirmation, or other reliable written proof of delivery.

For general privacy inquiries or privacy requests, you may contact us at privacy@donateelectronics.com. General business, customer service, or privacy communications do not replace the certified mail notice requirement for legal notices.

23. Company Information

DonateElectronics.com is owned and operated by:

Event Media 770 Corp.
499 Chestnut Street
Cedarhurst, NY 11516-2242

24. Contact Us

For general questions about this Privacy Policy, contact us at privacy@donateelectronics.com or through the contact information provided on the DonateElectronics.com website.

Legal notices must be sent in accordance with the Notices section above.